Shipping policy
Shipping Policy
Thank you for shopping with Sabra Farm. We take great care in preparing and shipping each order to ensure your products arrive in excellent condition.
Processing Time
Orders are typically processed within 1–3 business days excluding weekends and holidays. During periods of high order volume, processing times may be slightly extended.
Customers will receive tracking information by email once an order has shipped.
Domestic Shipping
Sabra Farm currently ships within the continental United States.
Shipping rates are calculated at checkout based on order weight and destination.
Standard Shipping
- Flat-rate $10 shipping is available for orders under 5 lbs.
Larger Orders
- Orders over 5 lbs will receive live carrier-calculated shipping rates at checkout based on package weight and destination.
Shipping rates and available delivery methods are displayed during checkout prior to payment.
Warm Weather & Temperature-Sensitive Products
To help maintain product quality during warmer weather, certain items such as lamb tallow may ship early in the week (typically Monday and Tuesday only) to help avoid extended weekend transit or storage delays in carrier facilities.
Natural softening or texture changes during transit may occur with temperature-sensitive products and do not affect product quality or safety.
Shipping Carriers
Orders are shipped using USPS and/or other selected carriers depending on package size, destination, and service availability.
Delivery timelines provided at checkout are estimates and are not guaranteed.
Address Accuracy
Please ensure that your shipping address is entered accurately and completely at checkout. Sabra Farm is not responsible for delays, lost packages, or failed deliveries resulting from incorrect or incomplete address information provided by the customer.
If a package is returned due to an incorrect address or failed delivery attempt, additional shipping charges may apply for reshipment.
Tracking & Carrier Responsibility
Once an order has been transferred to the shipping carrier and tracking information has been provided, delivery timing and package handling are managed by the carrier. While we are happy to assist customers in locating shipments when possible, Sabra Farm cannot guarantee carrier performance or delivery timelines.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the package and product so we can assist you promptly.
Questions
For shipping questions or order support, please contact us at: